Cancellation policy

If the rental agreement is cancelled, the tenant is obligated to pay a portion of the agreed price as compensation. Cancellations must be made in writing. The amount of compensation is based on the following schedule:

• up to 30 days before arrival: free of charge
• up to 7 days before arrival: 50% of the rental price
• for less than 7 days: 80% of the rental price
• in case of no-show: 100% of the rental price
• in case of cancellation during the stay: 100% of the rental price

The landlord may cancel the booked service without giving reasons up to 30 days before arrival. Any payments already made will then be refunded in full. Later cancellation of the contract is also permissible in the event of force majeure or other unforeseeable circumstances that make the booked stay impossible. In this case, liability is limited to the refund of the rental price. In the event of a justified cancellation, the guest is not entitled to compensation. Liability for travel and hotel costs is also excluded. We recommend taking out travel cancellation insurance.